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Home Services Contact Us FAQ

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FAQ

The following are topics that frequently raise questions. Click on the topic that interests you. If your question is not answered here, please Email us!

Autoresponders
CGI Scripts
Cybercash
Detailed Usage Statistic
Domain Alias
Domain Name
Domain Name Registration
Email Forwarding
Front Page Extensions
mSQL
POP 3 Email      
Real Audio/Real Video
Secure Server (SSL)

 

What are Autoresponders?

Autoresponders send an automated email response to incoming email sent to a specific address. One autoresponder per email address. e.g. Visitor X sends an email to sales@siteminders.com. Autoresponder sends an prewritten message to visitor X automatically.
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What's a CGI Script?

CGI scripts are used to supplement basic HTML to make your website more interactive and functional. e.g. hit counter, guest book, and order form. You, as our customer, have the option to request any of the above listed CGI scripts that you feel will enhance your website.

CyberCash?

*CyberCash is used for secure processing of credit card transactions. It works with all popular browsers in the market and other Web store software applications.
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Detailed Usage Statistics?

Detailed Usage Statistic/ Access to Raw Log File: You can request detailed graphical and tabular usage statistics of your website grouped by weeks, days, and hours so you can track how many hits you are getting, from where those hits are coming from, which page is the most popular, how much data transfer is occurring, and more. You also have access to raw log files so you can analyze the usage using even more sophisticated programs.

What are Domain Aliases?

Domain Alias Allows additional domain names to point to your website. e.g. Company X registered two domain names, A and B. It decides on A as its default website. Then domain B becomes a "domain alias" of domain A. Whenever someone types in domain B, he/she/it is automatically "pointed" to domain A.
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What are Domain Names?

Domain Names are basically an easy to remember internet address in plain alphabet which computers will translate into an ugly IP address which is a long set of numbers. Examples are:  siteminders.com and yourcompany.com     ... A more formal definition is below:
"An addressing construct used for identifying and locating computers on the Internet. Domain names provide a system of easy-to-remember Internet addresses, which can be translated by the Domain Name System (DNS) into the numeric addresses (Internet Protocol (IP) numbers) used by the network. A domain name is hierarchical and often conveys information about the type of entity using the domain name. A domain name is simply a label that represents a domain, which is a subset of the total domain name space. Domain names at the same level of the hierarchy must be unique, for example there can be only one com at the top level of the hierarchy, and only one netsol.com at the next level of the hierarchy." from InterNIC.

Domain Name Registration:  In order for visitors to find your website using the domain name of your choice, you need to do two things, both of which are handled by Siteminders, Inc.  First, you need to reserve your domain name with InterNIC. Second you need to provide InterNIC with the nameserver of your domain name. If you order any of our Webhosting plans, we will handle the above process for free.
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How does Email Forwarding work?

Email Forwarding Is a system that routes Email to your personal (or any other) Email account. For example, I send an email to you@yourcompany.com. Our server receives the mail and immediately forwards it to you@yourisp.com

Front Page Extensions?

FrontPage Extensions: In order for you to use all the features that come with websites constructed using the Microsoft FrontPage WebPages editor, FrontPage extensions are installed on our servers for your account.
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*What is mSQL?

mSQL is a database engine used for accessing database. We have support for creating a simple searchable database. A more complex database-website interface requires custom programming.

What is POP3 Email?

POP3 Email Accounts: These are your email mail boxes in our server that can be accessed directly to retrieve your mail using such programs as Eudora, Outlook Express, and Netscape Mail. Each POP3 account has its own password to ensure privacy.
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Can I have sound and video in my pages?

*RealAudio/RealVideo Real Networks' RealAudio/Video system is client-server based (meaning both the browser and the server must have RealAudio/Video components for it to work) streaming audio/video delivery system for the Internet. Through our servers, your website can create and deliver audio/video-based streaming multimedia content through the Internet to audiences worldwide.

Can I perform safe credit card transactions through my website?

*Secure Server (SSL) is one method of ensuring that information entered through your website is protected from preying eyes. Information submitted via a secure form is sent to our secure servers in an encrypted mode. Most commonly used for credit card transactions. See CyberCash for an alternative method.
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* These features are used in our extensive websites and are not included in our basic packages.


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