FAQThe following are topics that frequently raise questions. Click on the topic that interests you. If your question is not answered here, please Email us!
Autoresponders send an automated email response to
incoming email sent to a specific address. One autoresponder per email address. e.g.
Visitor X sends an email to sales@siteminders.com. Autoresponder sends an prewritten
message to visitor X automatically.
CGI scripts are used to supplement basic HTML to
make your website more interactive and functional. e.g. hit counter, guest book, and order
form. You, as our customer, have the option to request any of the above listed CGI scripts
that you feel will enhance your website.
*CyberCash is used for secure processing of
credit card transactions. It works with all popular browsers in the market and other Web
store software applications.
Detailed Usage Statistic/ Access to Raw Log File:
You can request detailed graphical and tabular usage statistics of your website grouped by
weeks, days, and hours so you can track how many hits you are getting, from where those
hits are coming from, which page is the most popular, how much data transfer is occurring,
and more. You also have access to raw log files so you can analyze the usage using even
more sophisticated programs.
Domain Alias Allows additional domain names to
point to your website. e.g. Company X registered two domain names, A and B. It decides on
A as its default website. Then domain B becomes a "domain alias" of domain A.
Whenever someone types in domain B, he/she/it is automatically "pointed" to
domain A.
Domain Names are basically an easy to remember
internet address in plain alphabet which computers will translate into an ugly IP address
which is a long set of numbers. Examples are: siteminders.com and yourcompany.com
... A more formal definition is below: Domain Name Registration:
In order for visitors to find your website using the domain name of your choice, you need
to do two things, both of which are handled by Siteminders, Inc. First, you need to
reserve your domain name with InterNIC. Second you need to provide InterNIC with the
nameserver of your domain name. If you order any of our Webhosting plans, we will handle
the above process for free.
Email Forwarding Is a system that routes Email
to your personal (or any other) Email account. For example, I send an email to
you@yourcompany.com. Our server receives the mail and immediately forwards it to you@yourisp.com
FrontPage Extensions: In order for you to use
all the features that come with websites constructed using the Microsoft FrontPage
WebPages editor, FrontPage extensions are installed on our servers for your account.
mSQL is a database engine used for accessing
database. We have support for creating a simple searchable database. A more complex
database-website interface requires custom programming.
POP3 Email Accounts: These are your email mail
boxes in our server that can be accessed directly to retrieve your mail using such
programs as Eudora, Outlook Express, and Netscape Mail. Each POP3 account has its own
password to ensure privacy.
*RealAudio/RealVideo
Real Networks' RealAudio/Video system is client-server based (meaning both the browser and
the server must have RealAudio/Video components for it to work) streaming audio/video
delivery system for the Internet. Through our servers, your website can create and deliver
audio/video-based streaming multimedia content through the Internet to audiences
worldwide.
*Secure Server
(SSL) is one method of ensuring that information entered through your website is
protected from preying eyes. Information submitted via a secure form is sent to our secure
servers in an encrypted mode. Most commonly used for credit card transactions. See
CyberCash for an alternative method. * These features are used in our extensive websites and are not included in our basic packages. |